Platform reliabilityNow
Dated customer configuration restore
Save application and supported device configuration versions so authorized users can restore an earlier date.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Define tenant-scoped snapshot coverage and retentionRoadmap
- ○
Implement encrypted versioned storage and restore previewRoadmap
- ○
Test supported device and application rollbackRoadmap
Identity and secretsNow
Google and customer Microsoft sign-in
Federate through Authentik with explicit tenant memberships and enforced MFA policies.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Configure OIDC and customer-tenant onboardingRoadmap
- ○
Enforce MFA and recovery flowsRoadmap
- ○
Test tenant isolation and retire unsafe bypass pathsRoadmap
Identity and secretsNow
Protected saved passwords and API keys
Allow authorized reveal and service use with encryption, just-in-time requests, optional step-up MFA and an audit trail.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Encrypt secrets with separately recoverable keysRoadmap
- ○
Implement scoped reveal and service-use APIsRoadmap
- ○
Require recent MFA where policy demands itRoadmap
- ○
Prevent secrets in HTML, logs and exportsRoadmap
Integrators and billingNow
Customer, integrator and platform workspaces
Model assigned child customers, direct master accounts, complimentary grants and separate billing administrators.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Enforce tenant membership in every API and background jobRoadmap
- ○
Add explicit platform and reseller rolesRoadmap
- ○
Audit complimentary entitlements without granting administrationRoadmap
Integrators and billingNow
Three customer billing modes
Support direct platform collection, managed reseller collection with margin settlement and externally billed reseller customers.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Validate customer and partner payment services account setupRoadmap
- ○
Implement subscriptions, entitlements and idempotent webhooksRoadmap
- ○
Implement an auditable margin and settlement ledgerRoadmap
- ○
Verify all three billing modes in test modeRoadmap
Integrators and billingNext
Module catalog and paid capabilities
Use server-side module access, versioned prices and clear activation choices across portals and gateways.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Define capability and price versionsRoadmap
- ○
Enforce server-side entitlementsRoadmap
- ○
Test suspension, reinstatement and complimentary grantsRoadmap
Integrator Pro GatewaysNow
One common onsite gateway role
Use a video server, NUC or supported Raspberry Pi as the primary collector for local devices.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Implement one enrollment, identity and capability modelRoadmap
- ○
Add durable local buffering and health reportingRoadmap
- ○
Support approved drivers by operating system and CPU architectureRoadmap
- ○
Manage configuration and signed or hash-verified updatesRoadmap
Integrator Pro GatewaysNext
Gateway appliance offering
Package supported NUC and Raspberry Pi hardware with provisioning, service plans and reseller margins.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Validate hardware and supported SDK architecturesRoadmap
- ○
Automate secure provisioning and replacementRoadmap
- ○
Define hardware and recurring service SKUsRoadmap
Integrator Pro GatewaysNext
Device push and onsite collection
Select supported local polling, event subscriptions or authenticated push per connector.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Document listeners, ports, authentication and delivery semanticsRoadmap
- ○
Collect local device data through the gatewayRoadmap
- ○
Expose only reviewed ingestion services with replay and rate controlsRoadmap
Situational awarenessNext
Authorized live camera preview
Start an on-demand preview on hover or keyboard focus through an onsite gateway and stop it promptly.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Implement supported vendor video relaysRoadmap
- ○
Enforce camera permissions and short-lived accessRoadmap
- ○
Stop on leave, hidden view, disconnect and expiryRoadmap
- ○
Validate bandwidth limits and gateway recoveryRoadmap
Connector libraryNext
Know where each device is plugged in
Correlate Meraki and UniFi data with registered device MAC and IP records.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ✓
Document Meraki, UniFi and UISP API connection profilesVerified
- ○
Build scoped Meraki Dashboard integrationRoadmap
- ○
Build supported UniFi and separate UISP monitoringRoadmap
- ○
Display switch, port, VLAN or AP only where supported, with confidence and ageRoadmap
- ○
Distinguish direct attachment from learned uplink dataRoadmap
Situational awarenessNext
Unified physical and building alarms
Bring security, fire-system trouble, HVAC and equipment state into a shared incident workspace.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Define canonical point, event, alarm and incident modelsRoadmap
- ○
Implement correlation, acknowledgment and ownershipRoadmap
- ○
Add permitted SOP actions and a complete audit trailRoadmap
Situational awarenessNext
Floorplans and device placement
Upload private floorplans or use licensed Google Maps and place cameras and devices on the correct site and floor.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ✓
Preserve existing basic site-map pathsVerified
- ○
Upload tenant-private PDF, PNG or JPEG plans with type and size validationRoadmap
- ○
Manage sites, floors, plan versions and normalized placement coordinatesRoadmap
- ○
Place cameras and devices and link alarm stateRoadmap
- ○
Preview coordinate changes when replacing a planRoadmap
- ○
Restrict Google Maps keys and validate billingRoadmap
Situational awarenessNext
Configurable situational-awareness dashboards
Save dashboard layouts with airport operations and housing-authority reliability templates.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Add per-user layouts, resizing and resetRoadmap
- ○
Combine alarm, video, utility and equipment statusRoadmap
- ○
Validate role-specific airport and housing templatesRoadmap
Connector libraryNext
Major HVAC and building protocols
Prioritize BACnet, Modbus, OPC UA and supported vendor platforms through one device and point model.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Validate BACnet and Modbus site point mapsRoadmap
- ○
Build adapters with units, quality and historyRoadmap
- ○
Add protocol-specific commissioning and outage testsRoadmap
Connector libraryNext
Grandstream and FreePBX emergency calls
Detect configured emergency destinations, dispatch-center calls and elevator call identities.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Read supported PBX call events with limited permissionsRoadmap
- ○
Distinguish attempted, answered and ended callsRoadmap
- ○
Map elevator extensions and configured destination rulesRoadmap
- ○
Test with simulated events and approved non-emergency numbersRoadmap
Connector libraryNext
Solar and energy monitoring
Reuse existing Solar Monitor work for supported Chint/CPS and IAMMETER telemetry, then expand by documented device model.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ✓
Identify existing read-only solar adapter workVerified
- ○
Build a tenant-scoped Integrator Pro adapterRoadmap
- ○
Validate model-specific registers, scales and outage eventsRoadmap
Connector libraryNext
Warehouse conveyors and packers over Modbus
Collect run states, faults, counters and other documented machine signals from local Modbus TCP or RTU devices.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Obtain device register maps, units and approved polling limitsRoadmap
- ○
Implement bounded read-only TCP and serial collectionRoadmap
- ○
Map machine fault and state changes into alarms and trendsRoadmap
- ○
Validate stale data, reconnects and rollover behaviorRoadmap
Connector libraryNext
Allen-Bradley EtherNet/IP and Modbus
Select native CIP tag reads or an already supported Modbus interface for each controller model.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Inventory controller family, firmware and permitted tag listRoadmap
- ○
Implement supported read-only EtherNet/IP collectionRoadmap
- ○
Validate existing Micro800 or adapter/AOI Modbus mappings where presentRoadmap
- ○
Prove bounded polling without changing PLC logic or machine controlRoadmap
Connector libraryNext
Customer-defined Modbus devices and maps
Create reusable device templates manually or import register lists, then assign a reviewed template version to each device.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Add a tenant-scoped point-map editor and versioned device templatesRoadmap
- ○
Import CSV or spreadsheet register lists with a preview and row-level validationRoadmap
- ○
Specify address base, read function, type, byte/word order, scaling, units and polling limitsRoadmap
- ○
Validate a permitted read-only sample before activationRoadmap
- ○
Preserve source mapping and rollback to an earlier template versionRoadmap
AI and automationNext
AI-assisted Modbus map import
Upload a register list or supported vendor document and ask NexusAI to propose a device map with source references and unresolved fields.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Keep uploaded lists and documents private to the customerRoadmap
- ○
Extract a structured mapping proposal with source rows or page referencesRoadmap
- ○
Flag ambiguous addresses, types, scaling and missing data instead of inventing valuesRoadmap
- ○
Require customer review and deterministic validation before activationRoadmap
- ○
Retain the original document, approved map revision and audit trailRoadmap
Connector libraryNext
Slack alerts and workflows
Install a scoped customer workspace app for notifications and approved report or incident interactions.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Create the developer app and OAuth installation flowRoadmap
- ○
Implement scoped notifications and signed callback validationRoadmap
- ○
Link workspace users to authorized platform membershipsRoadmap
Situational awarenessNext
Email, SMS and WhatsApp delivery
Use a durable delivery outbox with configured senders, retries and customer channel policies.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Implement and test optional Graph mail transport sourceIn progress
- ○
Verify the sender domain and narrowly scoped mail permissionsRoadmap
- ○
Set up selected Twilio SMS and optional WhatsApp sendersRoadmap
- ○
Test retries, receipts and customer routingRoadmap
Connector libraryNext
Twilio SMS and optional WhatsApp
Deliver approved alert and report notifications through customer-authorized Twilio senders.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Connect the customer sender and messaging accountRoadmap
- ○
Confirm recipient consent and opt-out choicesRoadmap
- ○
Add WhatsApp sender and template approval when enabledRoadmap
- ○
Verify delivery status and customer routingRoadmap
AI and automationNext
Ask questions about customer data
Generate evidence-based reports using only the requesting user's permitted customer and site data.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Implement tenant-scoped retrieval and approved query toolsRoadmap
- ○
Attach source evidence and data freshness to resultsRoadmap
- ○
Test cross-tenant isolation and grounded report accuracyRoadmap
AI and automationNext
Natural-language event and alarm workflows
Turn requests such as when this fault occurs, notify this team into reviewable structured rules.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Define typed triggers, conditions and approved actionsRoadmap
- ○
Create rule previews and explicit activationRoadmap
- ○
Add retries, deduplication, loop prevention and audit historyRoadmap
- ○
Test permitted actions and tenant boundariesRoadmap
Connector libraryNext
ServiceNow incident and service workflows
Link approved alerts to customer ServiceNow incidents and synchronize permitted service status.
Checks & evidence +
Availability is confirmed for the supported deployment. features remain subject to compatibility and acceptance testing.
- ○
Configure customer OAuth and least-privilege table accessRoadmap
- ○
Map site, device, severity, assignment and external record IDsRoadmap
- ○
Implement deduplication, retries and safe status synchronizationRoadmap
- ○
Validate tenant isolation and prevent synchronization loopsRoadmap
Integrator Pro GatewaysNext
Choose your gateway deployment
Dedicated NUCs, Raspberry Pi, customer hardware, supported VMS servers, Docker and virtual machines.
Checks & evidence +
Existing Windows VMS monitoring is separate from common gateway images.
- ○
Package x86-64 and ARM64 Docker collectorsRoadmap
- ○
Provide Ubuntu VM images with first-boot enrollmentRoadmap
- ○
Provide a guided bare-metal installer with explicit disk selectionRoadmap
- ○
Validate drivers and recoverable updates per platformRoadmap
Situational awarenessNext
Building intelligence and reporting
Compare sites, investigate trends, and report equipment, energy and operational performance.
Checks & evidence +
Building BI is being developed; existing reports do not establish a full analytics product.
- ○
Normalize point types, units and data qualityRoadmap
- ○
Build saved charts and drill-down dashboardsRoadmap
- ○
Add scheduled and exportable reportsRoadmap
- ○
Validate comparisons and missing-data handlingRoadmap
Situational awarenessLater
Integrator Pro mobile app
Site health, alerts, device context, floorplans and support workflows for teams in the field.
Checks & evidence +
No native mobile app is currently released.
- ○
Deliver responsive authenticated workflowsRoadmap
- ○
Build iOS and Android app shells with secure sign-inRoadmap
- ○
Add consent-based push notifications and scoped deep linksRoadmap
- ○
Test offline cache isolation, logout and device revocationRoadmap